Frequently Asked Questions

For Health Care Professionals: 877-296-9049

How do I access The Periscope Project?

Call 1-877-296-9049 Monday through Friday, 8am to 4pm, excluding holidays. You can also e-mail theperiscopeproject@mcw.edu.

Who can access The Periscope Project?

Any provider serving women of childbearing age with questions regarding the treatment of mental health in pregnant, postpartum or intra-contraception women. This includes, but not limited to; obstetrics/gynecology, family practice, psychology, pediatrics, internal medicine, psychiatry, therapists, mid-level providers, midwives, behavioral health clinicians, registered nurses, lactation consultants, social workers, prenatal care coordinators, and home visiting professionals.

Can a patient call The Periscope Project?

No. The resource is offered for provider-to-provider education only.

What type of topics can be covered during the telephone consultation?

A provider may contact The Periscope Project regarding mental health care needs of any reproductive aged woman. A provider may call with general or specific questions. The topics and consultations must remain within the scope of the calling providers practice. Therefore, only providers with the ability to prescribe medications can have a conversation about medication management. Topics may include; treatment of a specific illness, use of a medication, use of a screening tool or questions regarding community resources for women/families experiencing perinatal mental health or substance use disorders.

What happens when I call?

When a provider calls The Periscope Project, they’ll first speak to the triage coordinator. The triage coordinator will obtain provider information and the reason for the call. The coordinator can assist providers enrolling in The Periscope Project as well as with identifying ongoing mental health support for patients. When requested, the coordinator will triage the call to the perinatal psychiatrist for provider-to-provider phone consultation. Providers will receive a return call from the perinatal psychiatrist within 30 minutes of their initial call during business hours.

What is the enrollment process?

The enrollment process is easy, available online and takes only minutes.  We collect basic provider demographic information, verify that you are an eligible provider and explain the terms of our services.

Why should I enroll?

Once enrolled, your subsequent calls to the Periscope Project will be processed more quickly as we will be able to access your provider information already obtained in the enrollment process.

The enrollment information aids in our understanding of the types of providers using the service, what services are in most demand, as well as the usefulness of our services to providers.

Enrollment in The Periscope Project provides important end-user data for us to demonstrate how our services assist health care providers in managing care for their pregnant and postpartum patients.

Enrollment information will also be used to help guide on-going quality improvement efforts to ensure our services are meeting our community of provider’s needs.

How do I become an enrolled provider?

Click here to enroll.

I’m not an enrolled provider, but I have an immediate need for consultation on a perinatal patient, can I call?

Yes. You will be asked to provide basic information to verify your eligibility and agree to the terms of participation before the teleconsultation. After the call, you will be asked to complete the enrollment form within 48 hours.

Does The Periscope Project provide crisis services?

No. The program is not intended for emergency services. If there is an emergency, we recommend calling 911.

Does The Periscope Project charge a fee for service?

No. The program is free of charge.